YOUR PRIVACY
At The Line We Live On (found at thelineweliveon.com), we are committed to protecting your privacy as an online visitor to our website. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you. The purpose of this Privacy Policy is to inform you what personally identifiable information we may collect and how it may be used.
You may view, change or remove your details at any time by advising us in writing via email at hello@thelineweliveon.com.
WHAT INFORMATION DO WE COLLECT & HOW IS IT USED?
Information You Voluntarily Submit To The Website
We may collect personal information from you such as your name or email address. For example, you may voluntarily submit information to the Website by leaving a comment, subscribing to a newsletter, or submitting a contact form. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process your product order and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support.
We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by registering your details with us. However, if you wish to cease receiving any such information you may let us know either by email at hello@thelineweliveon.com or unsubscribing at any time through the link in our emails and your request will be actioned immediately.
We may, however, use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.
Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.
Automatically Collected Information
We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked.
Website Cookies
A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). You can choose to reject cookies by changing your browser settings. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. This may, however, prevent you from taking full advantage of our website.
Our website uses cookies to analyse website traffic, record user-specific information on what pages users access or visit and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third-party services such as Google Adwords. These ads may appear on this website or other websites you visit. Cookies may also be used by third-party services, such as Google Analytics, as described herein.
HOW YOUR INFORMATION MAY BE USED
We may use the information collected in the following ways:
- To operate and maintain the website;
- To identify you as a user of the website, and customise the website for you;
- To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt-out of future mailings;
- To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
- To respond to your comments or inquiries;
- To provide you with user support;
- To track and measure advertising on the website;
- To improve the website and user experience;
- To protect, investigate, and deter against unauthorised or illegal activity.
PUBLICLY VISIBLE INFORMATION
If you leave a comment on thelineweliveon.com, certain information may be publicly visible. To leave a comment, you must input your name and email address. Your email address will never be available publicly. At your option, you may also add an avatar and a link to your website. Users may see your username, avatar and website information.
DISCLOSURE OF YOUR INFORMATION
We may from time to time need to disclose certain information, which may include your personal information, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of thelineweliveon.com, our customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be disclosed to a potential purchaser under a confidentiality agreement. We would only disclose your information in good faith and where required by any of the above circumstances.
THIRD-PARTY USE OF PERSONAL INFORMATION
We do not and will not sell or deal in personal or customer information. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased or to protect our copyright, trademarks and other legal rights. We may share your information with third parties when you explicitly authorize us to share your information.
We will not knowingly share any of your personal information with any third party other than our service providers who assist us in providing the information and/or goods and/or services we are providing to you. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies.
The Website currently uses the following third-party service providers:
Mailing Lists
We use a third-party provider, Aweber, to deliver our email newsletter and printables. We store your name and email address for purposes of delivering such communications. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Aweber’s privacy policy. You can unsubscribe from our email list at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at hello@thelineweliveon.com.
Thrive Leads
We use a third-party provider, Thrive Leads, to create email opt-in forms and collect your name and email address when you sign up to our email list using these opt-in forms. Your personal information is stored, including email address, the date that you signed up to our email list, which opt-in form you used and referring website. We gather statistics around email opt-in forms, lead and conversion growth, to help us monitor and improve our email opt-in process and user experience. For more information, please see Thrive Leads privacy policy.
Google Analytics
When someone visits thelineweliveon.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site and referring websites. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
At this time, your personal information is not shared with any other third-party applications. This list may be amended from time to time in the Website’s sole discretion.
RIGHTS RELATED TO YOUR PERSONAL INFORMATION
Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us at hello@thelineweliveon.com to be removed from our mailing list.
Access – You may access the personal information we have about you by submitting a request to hello@thelineweliveon.com.
Amend – You may contact us at hello@thelineweliveon.com to amend or update your personal information.
Forget – In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to hello@thelineweliveon.com.
Please note that we may need to retain certain information for record keeping purposes or to complete transactions, or when required by law.
ADVERTISING
Display Ads
We may use third-party advertising companies to serve content and advertisements when you visit the Website, which may use cookies, as noted above.
Retargeting Ads
From time to time, the Website may engage in remarketing efforts with third-party companies, such as Google, Facebook, or Instagram, in order to market the Website. These companies use cookies to serve ads based on someone’s past visits to the Website.
Affiliate Program Participation
The Website may engage in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions.
Newsletters
On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behaviour will not be passed on to third parties.
SECURITY
We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we periodically update our security measures in light of current technologies.
LINKS
This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.
CHILDREN’S INFORMATION
The Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at hello@thelineweliveon.com and we will use our best efforts to promptly remove such information from our records.
CHANGE IN PRIVACY POLICY
As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.
If you have any questions or concerns at any time about our privacy policy or the use of your personal information, please contact us at hello@thelineweliveon.com.
Privacy policy last updated December 28th, 2018.